IT Support Associate (EPS)

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Date Posted At Jan 11, 2023

Description and Requirement

Flymya has a foundation of high quality IT infrastructure and support. Join our Enterprise System (EPS) team and help improve our IT foundation to prepare for further growth!

Your Profile

  • At least over 1 year experience with computer networks , systems maintenance and end-user support and CCTV installation
  • Required certificate of A+ NE, CCNA, MTCNA
  • Able to work collaboratively with team members
  • Excellent English written and verbal communication skills.

Tool knowledge

  • Install , backup , monitor and maintain office network devices ( router , switches, audio codec, sim gateway, ip phone, ups, NAS, pbx,RFID devices )
  • Repair laptops, pc’s, printers and network cables
  • Learn and administration for our office system (Gsuite , Notion , Lastpass , Gorgias..etc)
  • Onboarding & Offboarding internal system to new/leaving employees.
  • Regular update/renew login credentials of external partner systems’
  • Must handle 24/7 urgent cases of Call Center operation, including internet access issues, google services, Microsoft office, Window errors, mobile device errors for all work-related software and applications.
  • Request budget proposal to management team for maintenance and purchasing IT devices.
  • Communicate with suppliers and service providers about current and (potential new) systems, requirements and performance

Benefits

Benefit: Lunch & Ferry provided

Employment type: Full-time

Holidays: Saturday, Sunday & Gazetted Holidays

Interview Test: Basic questionnaire will be part of the recruiting process.

Experience Length
Work Level
Employment Type
Full Time
Qualification
Salary
Locked
Flymya.com
View profile
Industry
Travel ,Tourism & Transportation
Company size
51-100
Founded in
2012
Location
Yangon, Yangon, Myanmar

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