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Concordia

Application Specialist for Medical Equipment (2 ) Post

Job Summary

Bachelor degree / Preferred: Bachelor's Degree in Medical Technology (Laboratory) · Two to four years’ experience in laboratory environment, field service, technical call center

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 4 years

Job Description/Requirements

Responsible

  • Demonstrate products to potential customers
  • Attend and demonstrate products at trade shows
  • Provide application training to end-users and industry partners
  • In partnership with the customer, develop training plans to fulfill training obligations
  • Develop and maintain relationship with customers
  • Post-training retention activity (customer satisfaction program)
  • Feedback customer requirements to Product Management
  • Possess strong analytical and problem solving skills
  • Ability to be flexible in a dynamic environment with varying hours, including some nights and weekends
  • Provide remote support
  • Maintain and advance knowledge of current trends in cardiovascular imaging
  • Successful candidate will be a self-starter, self-directed, team oriented individual who thrives in a fast-paced, dynamic business environment

Skills and experience

·         Bachelor degree / Preferred: Bachelor's Degree in Medical Technology (Laboratory)

·         Two to four years’ experience in laboratory environment, field service, technical call center

·         Bio-med, ICU nurses, OT nurses with relevant working experience preferred

  • Excellent communications skills and customer service attitude
  • Excellent English Language skills
  • Ability to quickly learn, analyze and support complex customer workflows
  • Ability to follow internal operations process for supporting customers
  • The ideal candidate must be motivated and work independently with a focus on solving both clinical and technical customer issues

·         Willingness to travel

·         Two to four years’ experience in laboratory environment, field service, technical call center

·         Preferred: Bachelor's Degree in Medical Technology (Laboratory)

Reporting

Daily report to Group Leader & Consultant. Weekly report to Head of Department

Travel

Some overnight and local day travel may be necessary and may include weekends.

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Yangon
| Full Time |
MMK 800,000 - 1,000,000
1w