Application Specialist for Medical Equipment (2 ) Post
Job Summary
Bachelor degree / Preferred: Bachelor's Degree in Medical Technology (Laboratory) · Two to four years’ experience in laboratory environment, field service, technical call center
- Minimum Qualification: Bachelor
- Experience Level: Senior level
- Experience Length: 4 years
Job Description/Requirements
Responsible
- Demonstrate products to potential customers
- Attend and demonstrate products at trade shows
- Provide application training to end-users and industry partners
- In partnership with the customer, develop training plans to fulfill training obligations
- Develop and maintain relationship with customers
- Post-training retention activity (customer satisfaction program)
- Feedback customer requirements to Product Management
- Possess strong analytical and problem solving skills
- Ability to be flexible in a dynamic environment with varying hours, including some nights and weekends
- Provide remote support
- Maintain and advance knowledge of current trends in cardiovascular imaging
- Successful candidate will be a self-starter, self-directed, team oriented individual who thrives in a fast-paced, dynamic business environment
Skills and experience
· Bachelor degree / Preferred: Bachelor's Degree in Medical Technology (Laboratory)
· Two to four years’ experience in laboratory environment, field service, technical call center
· Bio-med, ICU nurses, OT nurses with relevant working experience preferred
- Excellent communications skills and customer service attitude
- Excellent English Language skills
- Ability to quickly learn, analyze and support complex customer workflows
- Ability to follow internal operations process for supporting customers
- The ideal candidate must be motivated and work independently with a focus on solving both clinical and technical customer issues
· Willingness to travel
· Two to four years’ experience in laboratory environment, field service, technical call center
· Preferred: Bachelor's Degree in Medical Technology (Laboratory)
Reporting
Daily report to Group Leader & Consultant. Weekly report to Head of Department
Travel
Some overnight and local day travel may be necessary and may include weekends.

