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Job Summary

Technology assistants isolate hardware and software issues, train computer users, and troubleshoot problems with computers and other office equipment. Retail businesses, offices, and many other companies hire technology assistants to work part-time and full-time hours, including shifts during weekends and evenings.

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

Provide Technical Support and Training

Technology assistants provide technical support for using computer accessories and computer software programs, such as teaching a user how to access email. They also answer questions about properly using computer applications and hardware.

Troubleshoot Software Issues

Technology assistants troubleshoot computer software problems to isolate technical issues and determine their cause.

Perform Computer Maintenance

Technology assistants perform computer maintenance to keep programs and hardware functioning smoothly. This includes installing updates and new software, performing hardware cleanup, and physically cleaning computers and equipment.

Replace Accessories

Technology assistants replace nonfunctioning accessories like mice, monitors, and keyboards as needed.

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| Full Time |
MMK 200,000 - 400,000