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Business Analyst-Digital Transformation

Job Summary

Business Analyst-Digital Transformation

  • Minimum Qualification: Unspecified
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Key Responsibilities

·         Gather business requirements from a diverse number of users and translate requirements into scalable solutions.

·         Work together with Senior Business Analyst to consult with the business to identify and define business requirements and initiate and prioritize enhancement, gap analysis, and prepare user stories.

·         Hands on configuration of all new and existing Salesforce.com features including user management, security, custom objects, page layouts, validations, workflows, flows, process builders, and other 3rd party applications.

·         Manage Salesforce.com CRM application including support requests and escalated administrative needs of users by providing prompt and complete resolution to technical challenges and business support issues.

·         Perform Salesforce.com systems maintenance, environment refresh, data integration duties

·         Responsible for the company’s relationship with Salesforce.com and the setup and administration of Salesforce Platform.

·         Create Salesforce.com design specs and configure Salesforce.com objects, fields and functionality

·         Stay current with Salesforce releases and corresponding documentation

·         Handles multiple competing priorities in a fast-paced, deadline-driven environment


Basic Qualifications

·         Bachelor’s degree in any Science or Mathematics field


Preferred Qualifications

·         Fresh graduates welcome

·         Strong business analysis and functional understanding, including requirements gathering, creating/deploying solutions to end users.

·         Strong problem-solving skills and ability to assess a problem and determine an effective course of action with sustainable solution.

·         Excellent verbal/written communication skills, including an ability to effectively communicate with both business and technical teams.

·         Excellent customer service skills, including strong ability to determine customer needs and provide appropriate solutions.

·         Strong understanding of Agile based development practices and Sprint planning strategies.

·         Highly organized, detail oriented, and ability to work independently.

·         Ability to handle competing priorities in a fast paced, deadline driven environment.


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| Full Time |
$ Confidential
| Full Time |
$ Confidential
| Full Time |
MMK 400,000 - 600,000