Create your free CV! Get a ready-made CV for free by completing 80% of your career profile.  Complete your profile

Job Summary

We are looking for Call Center Agent positions.

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Job Requirements;

- Provide first level contact and convey resolutions to customer issues
- Mainly answer phone calls professionally and handle customer complaints (both technical and
- Respond to customer’s general inquiries billing, sales (price and plan, promotion period), internet
coverage area, and also provide product and service information to customers
- Route calls to appropriate resource and follow up customer calls when necessary and also
keep records customer’s feedback
- Keep phone calls records exactly and timely with Excel and report to relevant department daily
and monthly via email at every morning
- Do tasks given by Manager and others immediate duties depend on condition


- Any graduated
- Call center and customer service experience may be required
- Handling and replying to customer inquiries through phone and email
- Must have able to work day and night duty
- Able to use MS office tools specially in Excel

Share Job Post

Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Deactivate Notifications Stop receiving the latest updates on Jobs & News
| Full Time |
$ Confidential