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Job Summary

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  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Job Description

  • Customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience.
  • The only aim is to ensure customer satisfaction by fulfilling their requirements.
  • Should be confident in troubleshooting any such emerging queries and maintaining high standards.
  • Develops a strong relationship with their customers and generates trust with an open and interactive communication.
  • Acquire and validate information and providing it to the customers with full efficiency.
  • Document or maintain records of each and every interaction with the customers for future evaluation.
  • Follow the procedure, guidelines provided and implement it while troubleshooting queries.

Job Requirement

  • Minimum (1) year expedience in Hardware / Network Installation and Troubleshooting.
  • Must have able to use MS office tools and sufficient skill must have in public relation.
  • Any graduated
  • Must have English 4 skills
  • Good customer service skills
  • Must be able to work day & night shift

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