- Customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience.
- The only aim is to ensure customer satisfaction by fulfilling their requirements.
- Should be confident in troubleshooting any such emerging queries and maintaining high standards.
- Develops a strong relationship with their customers and generates trust with an open and interactive communication.
- Acquire and validate information and providing it to the customers with full efficiency.
- Document or maintain records of each and every interaction with the customers for future evaluation.
- Follow the procedure, guidelines provided and implement it while troubleshooting queries.
- Minimum (1) year expedience in Hardware / Network Installation and Troubleshooting.
- Must have able to use MS office tools and sufficient skill must have in public relation.
- Any graduated
- Must have English 4 skills
- Good customer service skills
- Must be able to work day & night shift