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Anyone

Job Summary

Strong ability to deal with customer complaints

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Job Description

·         Maintaining a positive, empathetic, and professional attitude toward customers always.

·         Responding promptly to customer inquiries.

·         Communicating with customers through various channels.

·         Acknowledging and resolving customer complaints.

·         Knowing our services so that you can answer questions.

·         Keeping records of customer interactions, transactions, comments, and complaints.

·         Communicating and coordinating with colleagues as necessary.

·         Providing feedback on the efficiency of the customer service process.

·         Ensure customer satisfaction and provide professional customer support.

·         Follow up all complaints until customer get good services and satisfied.

   

Requirements

·         Bachelor’s degree in any relevant field (Telecommunication and Engineering background knowledge is preferable)

·         Strong ability to deal with customer complaints

·         Proficient in MS office word, excel and power point.

·         Must have experience with customer support

·         Good command of English

·         Willing to learn and improve one's skill

·         Minimum 2 years’ experience in customer service field

·         Can work under pressure




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Yangon
| Full Time |
$ Confidential
2mos
Yangon
| Full Time |
MMK 200,000 - 400,000
2mos