Customer Complaint Team x 1 (Huawei/ZTE)
- Customer Complaint Analyzing Background with minimum 2 to 3 years’ Experience
- Efficient Optimization efforts events & VVIP users complaints.
- Support team and support drive test engineers (DTE) during test.
- Report validation and checking of RF Rigger survey report
- Provide a verification of different technologies and band together from DT Log Files with the definition and justification
- Provide KPI failure in OSS KPI statistics including comment and solutions
- Experience with Atoll planning tool , basic simulation query