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Customer Relation Officer (Jaguar, Land Rover)

Job Summary

Only to hire local. Female Prefer.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description

Job Description

• Responsible for activities related customer satisfaction

• Responsible to received customer complain, analysis and find solution with related member for prevent actions.

• Keeps continue to follow up on service advisor until problem solves

• Maintain customer retention and support to increase service traffic.

• Conducts activities related customer satisfaction including post service follow up activities.

• Perform service due reminder follow up activities to JLR customer

• Report service advisor advisor/workshop manger/AFS manger in case customer claim happens.

• Conducts internal sharing and campaign related customer satisfaction

• Pro active follow up activity for appointment customer

• Daily/Weekly/Monthly basic monitoring and reporting for CRM result

• Ensure the money intended for payment is safe and secure by keeping it in the correct place.

Job Requirements

• Graduate

• Well skill in Computer & English

• Customer focused and service mindset

• Encourage technical knowledge & analysis skill

• Well communication skill (writing & speaking)

• Problem Solving 

• Information seeking 

• Listening, Understanding & Responding 


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| Full Time |
MMK 200,000 - 400,000
| Full Time |
MMK 200,000 - 400,000