Welcome to the new and improved MyJobs. Signup, Login and Find Your Dream Job! If you already have an account please   reset your password here.

Job Summary

The Customer Service Executive is responsible for providing effective customer service for all internal and external customers .

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

  • To represent the company as the contact person with the customer.
  • Monitor and maintain the company’s reputation and upholding the company’s values.
  • Set up and develop individual selling product and services
  • Responsive of day to day customers inquires and coordinate with operations team to solve all challenges via incoming call and/or email
  • Maintain good relationship and network connections among customers, suppliers, sales & marketing, operations, finance & accounting and other related parties
  • Open job in the system, communicate with operations team members to deliver the order instruction from customer within a definite timeline
  • Prepare verification report before issuing the invoice and send to the customers
  • Keep records of customer interactions, process customer accounts and properly file documents
  • Arrange appointment with customers and help to prepare necessary quotation
  • Maintain an orderly workflow according to the priorities set by Customer Service Supervisor & Commercial & Operation GM
  • Control resources and utilize assets to achieve qualitative and quantitative targets
  • Take ownership of customer’s issues and follow up problems and offer solution
  • Learning about the organization’s product or services and keeping up to date the changes
  • Understanding the overall process, Sales & Marketing Strategies & action plan, system and operations process until invoice are paid
  • Cooperate with finance & account to monitor AR invoice and follow up for payment and accrue report
  • Need to go and coordinate with ground operation if necessary and as assigned

Share Job Post

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Deactivate Notifications Stop receiving the latest updates on Jobs & News
| Full Time |
MMK 200,000 - 400,000
| Full Time |
MMK 200,000 - 400,000
| Full Time |
$ Confidential