To represent the company as the contact person with the customer.
Responsive of day to day customers inquires form Sales and Marketing and coordinate with operations & fleet team to solve all challenges via incoming call and/or email.
To check daily job condition via system, phone call or email
Open job in the system, communicate with operations team members to deliver the order instruction from customer within a definite timeline
To open and close FMIS job status and must be clear before payment term.
Need to support HOD for month end reports
Need to understand each customer nature and behavior which are related warehousing and trucks and rail transportation with company.
good relationship and network connections among customers, suppliers, sales
& marketing, operations, finance & accounting and other related parties
Monitor and maintain the company’s reputation and upholding the company’s values
Prepare verification report before issuing the invoice and send to the customers
Monitoring & coordinate both Warehouse & Dry Port / Fleet team for job process in action.
Any bachelor degree
Good communication skills and personality.
Able to work under pressure, adaptability and well organize.
Problem Solving and adaptive skills.