Create your free CV! Get a ready-made CV for free by completing 80% of your career profile.  Complete your profile
Open To:

Job Summary

Customer Service Executive –Male– 3 Posts

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 1 year

Job Description/Requirements

Job Requirement

-      Minimum (1) year expedience in Hardware / Network Installation and Troubleshooting.

-      Must have able to use MS office tools and sufficient skill must have in public relation.

-      Any graduated

-      Must have English 4 skills

-      Good customer service skills

Job Descriptions

-      Effectively manage large amounts of incoming calls

-      Mainly answer phone calls professionally and handle customer complaints(Both technical ans non-technical), provide appropriate solutions and alternatives within the time limits and follow up the ensure resolution

-      keep phone call records exactly and timely with excel and report to relevant department daily, weekly and monthly via mail at every morning.

-      Identify and assess customer's needs to achieve satisfaction

-      Build sustainable relationships of trust through open and interactive communication

-      Provide accurate, valid and complete information by using the right methods/tools.

-      Route calls to appropriate resource and follow up customer calls when necessary and also keep records customer's feedback.

-      Customer Service Management & SLA Management

-      Follow communication procedures, guidelines and policies

-      To do tasks given by Supervisor, Manager and others immediate duties depend on condition.

Share Job Post

Stay Updated Join our newsletter and get the latest job listings and career insights delivered straight to your inbox.

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Deactivate Notifications Stop receiving the latest updates on Jobs & News
| Full Time |
$ Confidential
| Full Time |
MMK 200,000 - 400,000