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Job Summary

-Coordinate with Customer Care, NOC, and field operation team for FTTx service customers. -Providing corrective and preventive measurements, maintain and improve the quality of service. -Develop procedures, regulation, guideline related to the development and handling of problem of FTTx services.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements


Job Description

 

-Coordinate with Customer Care, NOC, and field operation team for FTTx service customers.

-Providing corrective and preventive measurements, maintain and improve the quality of service.

-Develop procedures, regulation, guideline related to the development and handling of problem of FTTx services.

-Maintain inventory and checklist of access network devices such as OLT and others.

-Cooperate with vendors for FTTx service requirements.

-Fix issues and difficulties for FTTx provisioning team.

-Provide technical support to projects related with GPON network.

-Analyze and provide solutions to abnormal complaints in FTTx services.

-Availability of facilitation, Team management and reporting.

-Proposing and participating in training programs.

 

Job Requirement

 

-Must hold a bachelor degree

-At least 3yrs experienced in FTTx/B2B related work

-Good communications in both English and Myanmar

 

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