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Job Summary

The Gate Clerk is to provide support to the gate operations and clerical support for the release and receipt of the containers.

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements


  • Inspection responsibilities of cargo, including checking documents, custom inspection, damages etc.;
  • Direct the customers to the appropriate yard locations for cargo release and discharge; 
  • Offer every possible assistance to the truck drivers and agents, thereby facilitating effective gate operations;
  • Coordinate with the yard planner to nominate the required cargo to be released;
  • Inspect Documents are in order for any direct cargo delivery; 
  • Make sure cargo is secure and is safe to leave port area;
  • Attend to customer queries, respond to requests and troubleshoot customer complaints;
  • Attempt appropriate resolution for issues related to delivery/receipt delays of cargo;
  • Gate Support Services: detecting damage, damage reports, assigning containers, make sure general cargo is secure and is safe to leave port area;
  • Updates relevant information in operating system
  • Performs Gate In / Gate Out transactions, issues Pick-up / Drop off tickets & EIR
  • Stop all outbound drivers and have the driver sign off
  • Provides complete and accurate reports where required


Requirements:

  • Age: 25-35 year.
  • At least 1-2 years of experience in port container yard, warehouse or other relevant information.
  • Knowledge of documents inbound-outbound, computer skills of word, excel, PowerPoint and e-mail.



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