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Head of Branch Network and Operation (Retail Banking)

Job Summary

Responsible for Operations of Branches

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 10 years

Job Description

 Main Responsibilities


-    Leverage the advantages of bringing together the operational expertise and drive through more efficient ways of working for designing and implementing business strategies, plans and procedures of branches
-    Contribute to the development of business strategy and providing a view on potential improvements for products or services and assessment of the          existing situation and anticipated changes in the external environment
-    Work closely with Senior management in implementing retail banking strategies and executing the set targets for branches
-    Work closely with all department as a coordinator between the management and Branch Managers
-    Assist the management in development and implement of the Bank Target and operation strategy.
-    Assist branches’ operations target and business plan to ensure all the branches achieve target.
-    Supervise and monitor the branch’s P & L
-    Monitoring the establishment of new branch offices.
-    Participate in recruitment process of new staff for new branches as a panel member and work closely with HR Dept; and L &D team for orientation and OJT.
-    Coordinate and advise training courses for retail banking business
-    Coordinate and work closely with Finance Dept; and Currency Dept; for fund management and disbursement plan.
-    Supervise and monitor for service quality and sustainable growth for customers of all respective branches.
-    Manage and responsible for banking operation of the branches
-    Supervise and monitor for NPL and potential NPL.
-    Performing any other responsibilities on assigned.


Job Requirements


-    Bachelor’s Degree in Business Administration or related fields (Master degree or MBA preferred)
-    Any Gender with age 30 – 50
-    At least 8-10 years of banking experiences with at least 3 years of experience in Retail and branch banking
-    Experience as a Regional or Area manager in Banking is a plus
-    Good communication in English is a must
-    Excellent in Microsoft Excel, Power Points and Word skills
-    Excellent in interpersonal and negotiation skills with able to communicate with personnel across the organization
-    Ability to work in a fast-paced environment and able to handle multiple-tasks with minimum supervision


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