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CB

Head of Channels and ERP Integration Corporate Service

Job Summary

Head of Channels and ERP Integration Corporate Service

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 8 years

Job Description/Requirements

Job Responsibilities

- Plan, execute and manage the bank digital channels for the corporate client services including internet banking, H2H Integration and API Integration.

- Promote and adopt digital channels among corporate clients and abroad to ensure a substantial increase in penetration, conversion and usage rate of digital channels.

- Execute business strategy and revenue goals via the introduction of digital-channel cross-selling and upselling deals and campaigns.

- Review and assess the efficiency and effectiveness of current applications and then develop methods for enhancing or exploiting these systems.

- Collaborate to test new software programs and frameworks with analysts, architects, and system owners.

- Ensure that any new system integration into business systems complies with functional, system enforcement and interface specifications requirements.

- Liaise with external partners and internal stakeholders to resolve program logic problems and the interoperability of new technologies with existing systems.

- Manage and provide direction for the operation team in support of business operations.

- Work diligently to enhance or improve business processes through integration, or to minimize the effect of integration on these processes if necessary.

- Develop and communicate training and documentation for end users and team members.

 

Qualifications and Experience

- Degree holder preferably in IT/Finance education background

- 8 years+ experience in business/technology/project management role in Banking/Fintech industry

- Strong analytical, planning, forecasting and budgeting/ financial skills

- Hands-on experience working with both business and technical teams

- Experience in understanding business requirement and defining financial product specifications

- Excellent communication skills with the ability to instantly connect with people and manage ongoing relationships for positive outcomes

- Strong understanding of and communication in English are required for this role

- Ability to communicate ideas in both technical and user-friendly language   

- Strong prioritization skills and ability to quickly re-prioritize in a dynamic environment

- Ability to effectively prioritize and execute tasks in a high-pressure environment

- Experience working in a team-oriented, collaborative environment

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