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Job Summary

Hotel Operation Manager

  • Minimum Qualification: Unspecified
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description

Requirements & Responsibilities

• Strong Leadership skills, high Level of responsibility & accountability, have excellent communication & organizational skills,
be motivated and  professional in appearance and presentation.

• Developing and implementing strategies that will ensure a positive experience that exceeds guest's expectations.

• Conduct regular operations team meeting with all the HOD daily/ weekly to discuss routine operational matters, sales targets and action taken for service recovery, and also any staff issues,.

• Ensure SOP implementation in all departments and check the same during routine operational checks.

• Inspecting all department with their respective Manager's for cleanliness, ambience, service readiness, staff grooming & hospitality
culture.

• Monitor and maintain operation & overhead cost in order to maintain maximum revenue to the organization.

• Be on available on call 24 hours a day to resolve any urgent problems on emergencies.



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