Create your free CV! Get a ready-made CV for free by completing 80% of your career profile.  Complete your profile

Individual Lending Supervisor (Myinchan & Taungthar)

Job Summary

The Individual Lending Supervisor directly reports to the Individual Lending Coordinator and coordinates closely with the branch manager. He/she is responsible for all IL activities, including management of all IL loan officers, the smooth running of the IL sales and IL operations at the branch, the implementation and accomplishment of the strategy

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 1 year

Job Description/Requirements



  • Ensures growth and quality of the branch loan portfolio of the IL Business Unit.

  • Sets monthly IL targets for IL Loan Officers in collaboration with the IL Coordinator, per institutional benchmarks. 

  • Oversees research and acquisition for new business opportunities at the branch level, in close coordination with IL Coordinator.

  • Promotes and represents the branch in community initiatives oriented to increase the IL portfolio.

Supervising IL activities

  • Supervises and monitors work performance of IL team at the branch:

  • Organize and lead daily morning meetings with the IL team.

  • Plans and organizes promotional activities, sets and follows up on promotion plan for zones by IL Loan Officers.

  • Establishes efficient zoning for IL Loan Officers, in collaboration with the IL Coordinator.

  • Assigns and monitors daily work plans (including route planner) for IL Loan Officers.

  • Establishes Delinquency Management Plan and provides a weekly updates of delinquency management activities to Individual Lending Manager (ILM).

  • Change management: ensures successful implementation of changes to IL processes and procedures and product introductions at the branch level. 

  • Performs backup duties of the IL Coordinator as needed.


  • Presides over and coordinates IL credit committees; takes minutes, decides to approve or reject applications up to approval limit, follows-up on decisions (evaluation and control)

  • Approves IL loans up to a certain level, recommend approving the higher amount of IL loans.

  • Holds delinquency committees for past-due IL loans to define the best solution for problematic cases.

  • Provides feedback to supervisor on development of existing and implementation of new IL products and procedures (new products - loans, deposits, etc. - for small businesses).

  • Develops proposals for amendments and improvement of credit regulations and procedures for IL products (loans, deposits, etc. for small businesses).

  • Leads problem solving with IL team on how to improve IL sales and IL portfolio quality performance. 

Control and Evaluation

  • Monitors indicators of efficiency, quality, and growth of branch IL credit operations through various types of credit statistics.

  • Prepares and submit branch IL portfolio reports (goal achievement and portfolio quality) for IL Coordinator. 

  • Occasional visits to IL loan clients to evaluate the work of IL loan officers in terms of compliance with current credit policies and regulations.

  • Mitigates and manages risk, frauds, and losses in IL in the branch, by ensuring policies and procedures are consistently applied and embedded.

Employee Development

  • In collaboration with Human Resources participates in hiring, selection, training, and motivation of branch IL staff.

  • Ensures that IL supervisees know what their responsibilities, tasks, and roles are and how to perform them

  • Develops IL employees' skills through training, coaching, and supervising: On-the-job coaching of IL employees to improve work performance

  • Evaluates performance and skills of IL loan officers: Conducts Performance Assessment and Career Development Reviews with direct subordinates following DAWN performance evaluation criteria.

Skills and Abilities

  • Strong sales, marketing, and promotional skills.

  • Strong analytical skills, ability to evaluate and assess credit evaluations. 

  • Supervisory & management skills.

  • Ability to work under pressure.

  • Good communication skills in the local language, some working knowledge in English.

  • Adaptable, willing to work extensively in the field.

  • Team player. 

  • Good negotiation skills.

  • Computer literacy.

Qualifications & Experience

  • Education: graduate in accounting, economics, or administrative careers.

  • Essential: 1-year experience as individual lending.

  • Preferable: Experience managing staff and teams.

Share Job Post

Log In to apply now

Activate Notifications Stay productive - get the latest updates on Jobs & News
Deactivate Notifications Stop receiving the latest updates on Jobs & News
Rest of Myanmar
| Full Time |
MMK 200,000 - 400,000