IT Engineer (Thilawa SEZ) - Urgent
Job Summary
Responsible for full spectrum of IT support
- Minimum Qualification: Bachelor
- Experience Level: Senior level
- Experience Length: 2 years
Job Description/Requirements
Job Descriptions
• Creating, managing G Suit accounts.
• Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Monitoring and maintaining computer systems and networks
• Vsphere configuration and administration
• Network monitoring with Fortigate 100D
• Responding in a timely manner to service issues and requests
• Repairing and replacing equipment as necessary
• Testing new technology
• Managing technical documentation.
• Responding to breakdowns and investigating, diagnosing and solving computer software and hardware faults
• Weekly report of IT functions to management
• Windows server maintenance task.
• Domain Controller, Group policy, in terms of implementations and administration.
• Troubleshooting, improvising, and solving unknown issue and unfamiliar situations.
• Providing day-to-day support coverage to end users ranging from software and network support, hardware, troubleshooting resolution.
• Developing and implementing IT systems which improve productivity and efficiency of operations to support business lines.
• Demonstrating ability to provide excellent customer service via telephone, remote support or in person to a wide range of users.
• Ensuring that IT systems are fully exploited to improve internal customer service and that our Standards are maintained.
• Ensuring communication systems are efficient and costs monitored controlled.
• Regular updating, maintaining backup data.
• Configuring computers for new employees.
Requirements
• Bachelor in IT and Computer Science or Diploma in IT or relevant field.
• Must have at least 2 year experiences at related field.
• Additional certification in Microsoft, Cisco or similar technologies is plus.
• Experience with Active Directory implementation and troubleshooting.
• Experience with network service (VPN, DNS, DHCP and WINS) implementation.
• Must have experience with Vsphere, Fortigate firewall, Window server 2012, CCTV system, PABX system.
• Good understanding of computer systems and other tech products.
• Familiarity with remote desktop applications and help desk software.
• Windows server basic such as DNS, DHCP, Certificate Authority, Files server and DFS services Administration.
• Excellent problem-solving and communication skills.
• Ability to work independently
• Able to communicate in English very well.

