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Job Summary

To hire local candidates. Expect only experienced candidates. Male prefer.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 1 year

Job Description

Job Description

Provide fast and efficient IT support to employees

Provide IT support on-site, telephone and online supports to offices and stores

Keep IT related documents as ITM standards, Asset Management 

Coordinate and update with local IT team

Keep records of issue resolutions for: printers, UPS’s, networks and end users.

Able to work in non-business hours and weekends, Shift and on-call work may be required.

Prepare new workstations, printers, UPS’s and communications devices including POS system setup, maintenance, server maintenance and network administration  

Investigating, diagnosing and solving computer software and hardware faults

Repairing equipment and replacing parts laptops, desktops, POS machines, printers, projectors

Obtaining replacement or specialist components, fixtures or fittings

Checking computer equipment for electrical safety

Maintaining records of software licenses

Managing stocks of equipment, consumables and other supplies.

Visits to RMA branches in Myanmar mainly within Mandalay and sometimes Yangon

Job Requirements

Bachelor’s degree in Computer Science, IT or any other IT-related fields

At least 1 year of experience in IT field

Knowledge in systems administration (Windows Server) and computer network

Demonstrate a good knowledge of IT technical overall, especially Microsoft Technologies.

Love to do IT job both technical and non-technical and love to support people

Love to work hard and love to actively learning new things

Good English and Myanmar communications

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