- Minimum 3 years of banking industry experience
- 5 years or more overall work experience with clear evidence of service and sales/ relationship management experience;
- Customer service focus and customer-centric mind-set
- Ability to manage relationships both internal and external and multi-task;
- Any mandatory certifications as required for financial products
- service orientation;
- Intuitive to customer’s needs;
- Strong communication and interpersonal skills, ability to build and maintain relationships;
- Must understand customer relationship management (CRM);
- Ability to analyse and solve problems quickly;
- Self-motivated, flexible;
- Aptitude for fostering positive relationships
- Teamwork and leadership skills.
- Customer-oriented mindset.