Maintaining network infrastructure, including CAT 5/6 cabling, wireless networks, network switches, WAN/LAN, domain controller(AD)
Maintaining IT infrastructures that includes Install and configure computer hardware, software, systems, networks, printers, and scanners.
Installing & Troubleshooting Windows Server 2012 R2, Windows Operating System, Mac Operating System, Software related issues, creating/deleting domain user with associated permission, file server access, sql database backup, and remote access (i.e: Team Viewer).
Strong understanding of mobile operating system such as Android, iOS and troubleshoot network connectivity, internet connectivity and security issues.
Supporting IT related matters for remote sites(Nay Pyi Daw,Chaung Thar) and going there to remote sites if necessary.
Assist in CCTV system installation and configure remote viewing ,also maintain CCTV systems.
Very good and strong knowledge in networking hardware and server vendors such as Cisco, Mikrotik, Dell, HP , Zyxel and other well-known vendors.
Good knowledge in VOIP hardware such as FSx gateways, FXO gateways and VOIP phones
Good knowledge in Business Center network operation and centralized printer software operation.
Good knowledge of security key-card system operation.
Strong communication and interpersonal skill.
Customer service minded.
Can work under pressure.
Task prioritization and time management.
Provide training to end users on proper IT equipment usage procedures, security procedures and maintenance.