DUTIES AND RESPONSIBILITIES
(1) Credit Risk Management
§ Regularly monitor and evaluate the trends of delinquency and/or NPL and keep management updated on any deteriorations lead to significant loss.
§ Regularly follow up the process of managing clients in arrears and problem resolving of all branches and provide them with appropriate supportive ideas.
(2) Credit Performance Management
§ Take part in staff capacity development of all credit personnel concerning with delinquency loan management and solving defaults.
§ Ensure that the appropriate actions are taken towards the objectives to fully recover the overdue amounts.
§ Travel to branches to investigate the efficiency of delinquency and/or bad debt accounts management for further supports or recommending any possible solution to management.
§ Constantly improve skills and knowledge to cope with the company’s expansion.
(3) Recruitment Involvement
§ Help (deputy) head of operations department identify staffing need in the department and for branches.
§ Participate in the process of recruitment and selection of operations staff.
(4) Reporting and Others
§ Prepare regular reports on status of collections and home/business visits to the responsible overdue loan clients to related line supervisors on monthly, quarterly, and yearly basis.
· Monitor the overdue accounts on daily, weekly and monthly basis in the allocated queues and priorities with the effective use and analysis on recovery reports.
§ Be willing and ready to contribute and assist where needed