Dispensing medication to patients according to medical prescription, ensuring the medication is
labelled with the correct drug name, strength, quantity, expiry date, directions for use and includes
and additional required information and providing clear instructions and advice on how to take the
drug, when, how long, how to store, possible side-effects and any other relevant warnings. Making
sure the patient understands in order to ensure correct treatment.
Adhering to MSF practice policies and procedures for dispensing medicines, in particular those
relating to controlled drugs and ensuring respect of confidentiality in dispensing
Placing accurate and timely orders with the central stock, maintaining minimum stock levels of
medicines, checking expiry dates and storage conditions and ensuring no medicines or material are
taken out of the dispensary without authorization
Maintaining accurate dispensing records and regularly reporting them to his/her technical reference.
Ensuring returned and out-of-date medication is safely removed to a well designated quarantine
zone for unwanted pharmaceuticals, separated from the normal stock
Organizing and keeping clean the pharmacy, ensuring cleanliness and care in handling medicines to
avoid contamination and mix-up. Maintaining dispensary equipment, ensuring it is clean, accurate
and in a good state of repair.
Maintaining the integrity and security of the dispensary by admitting only authorized personnel and
ensuring that all medicines are stored as appropriate. Reporting immediately to the technical
reference on any problem arising in the service (especially loss, robbery, quality problems with
medicines (abnormal changes in colour, consistency, and odour) damage of medical equipment or
Carrying out Patient Therapeutic Education (PTE) and interacting with patient using a patient based
approach to accompany chronic disease (HIV, TB, etc.) patients along their visits. Receiving patients,
informing about treatment and adherence, giving appointment for the next drug delivery. Informing
the medical doctor in case of lack of adherence and identifying the reasons and finding solutions to
Understanding recording and informing on any complaint received from patients related to
medicine use or side effects.
Perform any other relevant tasks assigned by his/ her supervisors as necessary.
Education Essential Secondary Education (equivalent to Matriculation exam passed)
Paramedical background is desirable
Experience Previous work related experience
Languages Mission language desirable and local language SHAN and CHINESE essential
Knowledge Essential knowledge of basic mathematics and use of measuring equipment
Desirable computer literacy (word, excel)