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Ericsson

Msip operation assurance - passive manager

Job Summary

The MSIP Operation Assurance - Passive Manager role plays an important part in delivering the service to our client. The incumbent will lead different components of the network depending on their knowledge and skills. The scope can be NOC & BO; passive & energy; core & cloud.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 7 years

Job Description/Requirements

You will

·       Responsible to handle network active and passive components. Ensure operational management activities are efficiently performed and supported by other functions

·       Seek customer approval for operational/passive improvement solutions and negotiate in case of customer non-acceptance

·       Participate on various forums as needed and coordinate customer participation as vital

·       Perform governance and operational review with delivery organizations and customer.

·       Continuously works toward efficiency, improvements and excellence in service delivery.

·       First point of contact for customer for handling incidents, network outages managed by NOC & back office.


To be successful in the role you must have

·       Candidate should have experience in Managed Service (MS) delivery management.

·       5 year’s experience at the relevant roles. 2 year with position of leader or above.

·       Experience in planning/design/maintenance the active & passive device in telecom field.

·       Good management & control, database skill.

·       Be prepared to be involved in network related emergency handling activities.

·       Excellence in passive & energy OR core, packet core, cloud etc. OR Radio Network (RAN).

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