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Job Summary

NOC Engineer (Back Office) The Performance Management Engineer reports to the NOC manager and has the responsibility to monitor the overall network performance. The Performance Management Engineer is also in charge of supporting customers and is the first line of contact with GTMH providers.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description/Requirements

NOC Engineer (Back Office)

The Performance Management Engineer reports to the NOC manager and has the responsibility to monitor the overall network performance. The Performance Management Engineer is also in charge of supporting customers and is the first line of contact with
GTMH providers.


 Job Description:

1. Day-to-day network performance monitoring (upstream, backbone and customers)

2.   Trouble ticket generation and response; carrier interface and escalations

3.   Deployment and maintenance of network monitoring, analysis and reporting tools

4.  Application of configuration changes via our change control systems and processes

5. Participate in a 24x7 shift

  • Qualifications:
    1 – 3 years of experience network equipment in an ISP environment, a large NOC or other such company associated with networking
  • Knowledge of telecom and IT concepts
  • Strong reporting skills
  • Mikrotik/Cisco certification preferred but not required
  • Good communication, social, and interpersonal skills
  • Good writing, editing, and speaking
    skills in Myanmar and English language
  • Rigorous and pay attention to details
  • Well versed in MS Office 
  • Able to work in shift duty

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