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MPT

Partner Support Center - Deputy Manager

Job Summary

Partner Support Center - Deputy Manager

  • Minimum Qualification: Unspecified
  • Experience Level: Executive level

Job Description

Partner Support Center - Deputy Manager

Job Description

> Conduct telephone calls to customers directly and partner company to negotiate and arrange the installation schedule.

> Receive the inquiry and/or complaint from Sales Channel and find the solution and instruct it to the caller.

> Need to negotiate and persuade customers.

> Have the possibility to work on weekends and/or holidays as shift time work.

> Use system and record the conversation with customers and report to the manager as instructed.

> Can be requested to do data analysis.

Job Requirements

> Better to have the knowledge and/or experience of call center operation.

> Will use excel, PowerPoint, email system and specific system for daily work.  


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