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CB

Relationship Manager (Korea/Chinese/Japanese Speaking)

Job Summary

Relationship Manager (Korea/Chinese/Japanese Speaking)

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 4 years

Job Description

Responsibilities: 

  • Managing overall corporate relationship with companies/individual customers/partnership banks 

  • Engaging customers to increase wallet share of products (working capital financing and trade financing), promote sales of new products 

  • Handling customer complaints and monitors revenue generated for Bank  

  • Understanding the customers’ requirements with good sense of credit assessment and industry trends/risk 

  • Providing timely advice to customers from CEO down to junior staff on all banking matters, including regulatory, banking solutions and operational procedures 

  • Coordinating with other internal departments to ensure smooth & timely execution of transactions and speedy response to customer needs 

  • Submitting call reports, performing credit analysis, preparing credit application papers and other internal reports 

  • Adhering strictly to the KPI criteria, goals and objectives 

  • Onboarding new customers and companies  

  • Maintaining long-term relationship with customers and other organizations 

  • Identifying and minimizing credit risk within the portfolio through regular credit reviews  

  • Understanding transaction banking products thoroughly including but not limited to cash management, export and import products  

  • Liaising with different departments to provide full service to companies/individual customers/partnership banks 

Skill Required: 

  • Fluency in spoken English and good English writing skills required 

  • Amicable character and ability to speak with ease to C level 

  • Outstanding analytical skills and organizational skills with an attention to details  

  • Proven resourcefulness and ability to work independently 

  • Ability to work under pressure and tight deadlines 

  • Experience in leading a sizable team with good people management and interpersonal skills  

  • Good presentation and communication skills 

  • Team player with positive attitude 

  • Highly organized and detail oriented 

  • Excellent problem-solving and time management skills   

Qualification Required: 

  • A bachelor’s or Master’s degree (in business, accounting, economics or finance) from an accredited university is preferred.  

  • Knowledge and interest in the financial services industry 

  • Experience in sales, accounting, business, finance and banking preferred 

  • Knowledge in banking and credit (to be provided from on-the-job training) 

  • Strong knowledge in quantitative methods including statistical modeling, optimization methods, and econometrics

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