Job Description

• Conduct surveys to identify customer requirements and take appropriate client needs are met •
• Develop and implements standards / policies for food and beverage staff to ensure and effective unit •
• Monitor the performance and activities of food and beverage staff to ensure compliance with set customer service standards •
• Establish communication medium through which customers can send in their feedback •
• Oversee the cleaning and upkeep of kitchen, reception and overall work environment •
• Set targets and implement strategies necessary in achieving set objectives. •
• Ensure compliance with all health and safety regulation and procedures•
• Designate and schedule work duties to staff •
• Carry out analysis to determine rates for food and food services •
• Maintain accurate inventory of food stock and other available items •
• Assist in addressing customer complaints and resolving arising issues •
• Present regular reports to management on work activities and generate revenues. •
• Review financial records to ensure balanced accounts. •
• Manage overall restaurant and 40 to 80 staffs 

Job Specification

• • 5 year experience in Food and Beverage Restaurant (Management Level)
  • Any Graduated .
  • Computer Microsoft (word / excel / email )
  • Fluently in English 4 skills .
  • Certificate or diploma in restaurant , food & safely   
  • In depth knowledge in restaurant .
  • Strong communication and team management skills .