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Flymya.com

Sales & Customer Service Associate

Flymya.com

Sales

Tourism & Travel MMK 200,000 - 400,000
1 month ago

Job Summary

Flymya prides itself on our promise, ‘Travel is easy with us’! And we aim to make travel easy by providing the smoothest possible experience when arranging travel. The Sales & Customer Service Associate [MDY] will perform their duties from the Flymya Retail location and has a dual role. Primarily, they will be responsible for engaging with customer

  • Minimum Qualification:Highschool
  • Experience Level:Entry level
  • Experience Length:1 year

Job Description/Requirements

Responsibilities

  • Assisting customers by processing sales of Flymya travel products like, Flight Tickets, Hotel Rooms, Car Rentals, Bus bookings and etc.,.
  • Engaging with customers and passers-by about Flymya Platforms by explaining and guiding them on how to book products via the Flymya website, inside E-Wallets and in the Flymya Mobile application.
  • Handling incoming bookings, calculating prices & charges and processing payments
  • Resolving customer complaints in person or via phone and mail
  • Contribute to team efforts to continuously improve the internal process and procedure of the Sales and Customer Service team.
  • Follow communication procedures, guidelines, and policies

Requirements:

  • Excellent communication, social selling, active listening and representation skills
  • Ability to multitask, prioritize and manage time effectively.
  • Proven customer support and sales experience
  • Experience with ticketing and hospitality is preferential

Job Details

  • Base Salary to be negotiated (dependent on prior experience and skills)
  • 5 day shifts within one week period (Monday through Sunday)


Recruitment Test: Basic questionnaire will be part of the recruiting process.

Benefit: Travel Allowance, Shift Allowance and Meal Allowance

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