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Job Summary

Assists the After Sales Manager, responsible for ensuring the administrative and procedure requirements for the service departments are met on daily basis. Sat & Sun Off. Ferry Provided.

  • Minimum Qualification: Bachelor
  • Experience Level: Entry level
  • Experience Length: 2 years

Job Description/Requirements

Job Description. 

  • Monitor, work closely with other team leaders in Service departments and provide daily service reports to After Sales Manager
  • Assist all service teammates for their domestic, training travelling purpose
  • Closely look on Work In Progress report in Kerridge
  • Monitor Warranty reports and Credit note offset
  • Arrange necessary accommodation, travelling supports for service, training delegates visits
  • Assist for Marketing supporting materials, events and other seasonal internal promotional.
  • Assist with FORD/JLR CRE team to deal any major customer concerns
  • Closely monitor social media comments/activities on FORD Service.


Job Requirements. 

  • At least two years of experience in administrative or equivalent field
  • Strong communication skills to deal with customers, employees and vendors
  • Focusing on the following coursework is useful: mathematics, computers/electronics, automotive service and technology, business and courses that teach analytical skills
  • ·         A professional manner

    ·         Good communication verbal and written – Burmese & English

    ·          Ability to use computers and computer capability for inventory, record-keeping, and Microsoft Office

    ·         Valid Driving License

    ·         Good geographical knowledge of Yangon city and other main business areas.

    ·          Customer & Quality Focus

    ·          Team orientation.

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