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Job Summary

Emphasize on patient safety and customer satisfaction of medical equipment [Ultrasound] To provide the best customer service

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

·         Mainly responsible for GE Healthcare ultrasound systems

·         Inspection of arrival units to ensure its condition before distribution

·         Perform the site survey and advise the needed examination room’s requirements such as electrical line and ground system, ambient and room condition

·         Installation and commissioning by using special tools to be able to use the machine with quality results

·         To ensure that equipment and systems used in patient care are operational, safe, and properly configured to meet with the customer’s needed and the equipment is used in an effective way consistent with the highest standards of care by educating to the system user

·         Preventive maintenance for long term usage with quality outcomes and to prevent untimely defectiveness and to build patient safety

·         Field modification instruction from the manufacture to timely correct the equipment

·         Monitoring and foreseeing problems during the lifecycle of the system, contribute to the customer by connecting with supplier and recommend safety advise how to use medical devices and systems

·         Troubleshooting and solving the problem in time and cost saving way

·         Providing better customer service such as emergency call, onsite support, customer courtesy call

·         Documentation procedures such as service history recording, ICC, warranty claiming, calibration report and part number confirmation

·         Continuous learning for self-improvement

·         Follow the company rules and regulations


Job Requirements 

·         Advanced Higher Diploma or Bachelor Degree in Electronics, Electrical Power or Mechatronics Engineering.

·         Minimum 2-year experience of engineering in healthcare industry

·         Good electrical, electronic knowledge and Pneumatic system knowledge

·         Basic clinical and biomedical knowledge

·         Good Microsoft office skills

·         Great communication skills and interpersonal skills

·         Good management skills, team building and motivation

·         Good English language skills

·         Knowledge sharing, team work and reporting system.

·         Able to travel for requirement

·         Able to perform 24/7 stand-by duties

·         Physically fit as physical work is required

·         Willingness to learn and accept new challenges

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