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Job Summary

Our Exciting Opportunity This role is to have more granular focus in branding, service and delivery, network quality across regions, marketing clusters and townships level ensuring network performance excellence end to end.

  • Minimum Qualification: Bachelor
  • Experience Level: Management level
  • Experience Length: 8 years

Job Description/Requirements

You will

  • Setup CTQ (Critical to quality) dashboard to measure network quality.
  • Communicate insights for quality critical metrics improvement and providing network and competitor insights to help them to drive business in focused area.
  • Ensure excellent performance quality and user experience in all 4 regions.
  • Handling key projects to get the best results for business and leading cluster based operating model
  • Interface to business team related to network performance, queries and information sharing.

 

To be successful in the role you must have

  • work closely and dynamically across the business, with our customers, partners and suppliers in removing complexity
  • Value matters to our customers by understanding their perspective and being able to empathize with their business situation and needs,
  • seek to innovate, be curious by questioning ways of working that make things difficult, trial new ways of doing things and learn quickly
  • use data smarter to enable predictive analytics, build new value and business outcomes by proactively handling our customers networks
  • Automation is a strategic necessity, be responsible to deliver services that our customers actually value and will promote


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