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Open To:
Anyone

Job Summary

Software Support Engineers serve primarily to address technical issues relating to software implementation, function and upgrades. They resolve customer complaints or problems and create product problem reports and troubleshooting documents for each issue.

  • Minimum Qualification: Bachelor
  • Experience Level: Mid level
  • Experience Length: 2 years

Job Description/Requirements

Job Description

ü  Interact, collaborate and follow up on contacts with the respective teams to determine the requirements for SAP Implementation

ü  Responsible for writing SAP queries for various kinds of reporting in SAP

ü  Accountable for working with the team to establish continuous improvement of Maintenance across all of SAP System

ü  Create forms for various kinds of Customer Service

ü  Make integration with other technology to be easily accessible to the form responses and enable to give instant customer service

ü  Monitor the results and maintain the system

ü  Collect software requirements and specifications for software projects

ü  Design flowcharts for the entire projects

ü  Communicate software specifications to the Development teams and stakeholders

ü  Analyze software solutions to obtain the optimal and affordable priced system

 

Job Requirements

ü  Bachelor degree in computer science (Mandatory)

ü  At least 1 year working experience in software development

ü  Must have knowledge in at least three programming languages: PHP, JAVA, PYTHON, HTML, CSS, etc

ü  Have knowledge in Relational Database Management Systems (RDBMS) to handle database design and practical experience in the creation of SQL queries

ü  Have knowledge in ERP system or SAP system

ü  Basic English Communication Skill (Writing, Speaking, Listening : Mandatory )

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