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CB

Supervisor/ Assistant Supervisor (Card Department)

Job Summary

Supervisor/ Assistant Supervisor (Card Department)

  • Minimum Qualification: Unspecified
  • Experience Level: Mid level
  • Experience Length: 3 years

Job Description

Responsibility

  • Strong knowledge of cards and Merchant service
  • Motoring the all card payment transaction and prepare report to team leader
  • To provide merchant training as accordingly
  • Answer inbound calls as well as assist merchant who have specific inquiries
  • Build customer’s interest in the service and bank products
  • Update existing databases with changes and status of each merchant information
  • Retain in the merchant and must follow up all the necessary job function assign by team leader
  • Handle the acquiring business through all channels (POS, Ecommerce, On-line, etc.,)
  • Establish key relationships and provide best services to merchant customers
  • Prepare action plan and schedule


Requirement

  • Any graduate
  • Age “between” 23 to 28, bust will consider depend of working experience
  • Good sales and marketing skill are requirements for this job but not very necessary
  • Interpersonal communication ability help the representative clearly explain products, services and to work with different functions of the bank
  • Customer services talents build and maintain strong client relationships
  • At Least two years working experiences in a field of merchant service of financial products is preferred
  • A background in customer services and business English is a plus
  • Good in English, Computer literate (Microsoft Word, Excel, Email& Internet)
  • Knowledge of Credit Card, Debit Card, Prepaid Card & merchant service industry
  • Ability to manage difficult customer situations, to respond promptly to the needs of the customer.
  • Well understand internal customer focus, Relationship building, Team work and cooperation
  • Eager to learn new things

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Yangon
| Full Time |
$ Confidential
1mo
Yangon
| Full Time |
$ Confidential
1mo
Yangon
| Full Time |
MMK 400,000 - 600,000
1mo