Technical Service Operator (Non -Decorative)
Job Summary
Analyze root cause of each technical problem receiving from customers and provide effective technical solution and new product introduction to internal and external parties.
- Minimum Qualification: Bachelor
- Experience Level: Mid level
- Experience Length: 3 years
Job Description/Requirements
Job Description
- On site support local customers to understand customer requirements and problems.
- Analyze root cause of each technical problem receiving from customers and provide effective technical solution and new product introduction to internal and external parties.
- Be a Product Information Center for all related parties.
- Update and train product knowledge to customers and internal parties ie. sales & marketing team.
- Other duties may be assigned as required.
Job Requirement
- Bachelor of Chemical Engineer, Chemical Science, Chemistry or related.
- Minimum 2-3 years experience in working with Technical Support/ Technical Service for Paint or Coating is a must.
- In-depth experience in Paint, Coating or related chemical products required.
- Strong safety process environment promoter.
- High service mind and excellent communication and interpersonal skill.
- Good command of English is required.
- Computer literacy (MS word, excel, powerpoint, E-mail).
- Prefer Jakarta resident.

