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Job Summary

Understands all testing procedures. Checks in examine-es, verifies identification, and explains the exam process. Monitors examine es while testing. Maintains a secure testing environment Trains, develops and coaches staff.

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 5 years

Job Description/Requirements

      • Bachelor's degree or equivalent business experience preferred.
      • Minimum of 5 year customer service experience preferred.
      • Communicates with internal technical support to investigate and fix technical issues.
      • Strictly adheres to company policies using careful judgment.
      • Responsible for maintaining a professional and clean testing center with light housekeeping duties.
      • Arrive on time for all scheduled shifts.
      • Other duties as assigned. 40% of daily tasks are Test Center Manager responsibilities: The Test Center Manager is the onsite manager of a small team of Test Administrator employees.
      • Site staffing/hiring/retention/conflict resolution/scheduling.
      • Ability to multi-task. Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify. All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply.
      • Intermediate experience in Microsoft Office Suite, Windows applications, Internet, and email.
      • Strong communication and customer service skills are a must, delivered with focused attentiveness and moderate interaction.
      • Must be flexible in work hours and days.

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| Full Time |
MMK 200,000 - 400,000
| Full Time |
$ Confidential