ROLE ACCOUNTABILITIES

Collection reconciliation and monitoring

·         Conduct daily reconciliation of collections between bank MIS, CRM software, billing system and SAP

·         Verify that collections data from CRM is updated in billing systems & SAP on a daily basis and monitor the interface to ensure no gap in collection between various sources

·         Reconcile collections data between CRM, Bank Deposits and SAP, ensuring all collections are accounted for and correctly recorded in treasury systems and interfaces

·         Ensure that accounting of collections is recorded in appropriate General Ledger (Debtors/Advances/Security deposits) 

·         Add hoc requested for analysis and investigating the variances

·         Reporting daily/monthly collection report

Payment and collection issues

·         Liaise with Product owners to clear unidentified collections and monitor unclear balances

·         Handle refund processing and coordinate with checks disbursal points

·         Track open and unresolved deposit requests by customers – both internal and external liaisons

·         Follow up on open and unresolved deposit requests by customers

·         Identify and resolve account discrepancies

EXPERIENCE & QUALIFICATION

·         Bachelor’s degree in finance, accounting, business administration or relevant field from a recognized university

·         2 - 3 years’ work experience in accounting, treasury or relevant financial field

·         Working knowledge of SAP & MS Office

·         Basic knowledge of cash management principles and optimizing cash balances