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MPT

Wholesale (international voice team)-junior deputy manager (voice account manager)

Job Summary

To communicate with Business Partners for commercial deal to increase the revenue target with increase traffic target strategy and proactive to interconnect with potential partners. To manage the routing base on special commitment and quality of destinations by daily and monthly to prevent the shortage traffic

  • Minimum Qualification: Bachelor
  • Experience Level: Senior level
  • Experience Length: 4 years

Job Description/Requirements

> To communicate with Business Partners for commercial deal to increase the revenue target with increase traffic target strategy and proactive to interconnect with potential partners. 

> To manage the routing base on special commitment and quality of destinations by daily and monthly to prevent the shortage traffic 

> To minimize the expense by supervising the least cost route with good quality by checking daily basic

> To communicate with Business Partners for commercial prmotion  and IDD Valued Adding services to increase the revenue target 

>  To accomplish stamping process  for the handling accounts or new potential accounts contract/Agreement to avoid penalty fee 

> To update the carriers contact list for team reference and seasonal greeting to avoid the urgent cases in long holidays that assist to know us in advance and take action. 

> To manage and monitor the trouble shooting for the conduct account issues as routing quality or technical issue by initatively and follow up it until it's sloved.

> To initiate for updating outgoing retail rate to cover Wholesale cost by communicating with realated team to revise the retail rate

> To cooperate for Wangiri fraud and high risk of outgoing frauds initatively by blocking the specific prefix and reduce the cost from fraud by catching the fraud calls timely manner. 

>  To finalize the monthly report  and share it to team for updating information

> To collect the monthly promotion traffic and update in sharepoint for team reference.

>  To manage for voice and voice related servicea agreements and traffic flow with related team to increase Voice revenue. 

>  To manage the realted system for configuration of new user, new carrier, new trunk, new  account, issue/system error ( CDR processing), trouble ticketing for any issues and reports for daily and monthly to be feasible for users only a click. 

>  To manage to handle related accounts AR /AP calrification, Net settlements  followup and if necessary  cooperate with Finance Dept to solve Financial issue


> Good to manage the urgent tasks or quality issues and solving them on time.  

> Active for working even in weekend for important tasks. 

> Understanding general knowledge of wholesales and negotiation skill

> Good analytical skill and attention to detail 

> Ability to learn quickly and apply that knowledge, ability to communicate in a clear, efficient way is crucial to having good teamwork skill.

> Ability to complete the projects or tasks from start to end with best result. 

> Bachelor Degree in Engineering is preferable but can accpatble any graduate if he/she has experienced in Telecom services

> Experience  in Telecom Services ( Roaming, SMS, Voice) and technical experienced and minimum 2 years sales experienced

> Proactive to communicate with related team members. 

> Good at system management 

> Bachelor Degree in Engineering is preferable 

> Proficient in English Spoken and Written 

> Proficient in Microsoft Office tools ( Excel, word, PPT ) 

> Teamwork ,Commercial awareness, interpersonal Skill 

> Result Orientated 

> Reliability and Dependability

> Decision Making skill 

> Result oriented, Self-motivated and organized team player

> Ability to multitask and manage time effciently

> Knowledge of coperate finance and accounting (payment/billing)

> Minimum 3 years and above Experience

> If there have no experienced in Teclecomm fields but Proficienct in English, MS word, Excel and have working experienced in  international business can considerable

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