Any graduate (or) B.Tech, B.E (Mechanical, Mechatronics)
Minimum 4 years of supervisory working experience in the Automotive Industry
Passenger car driving license (manual and automatic)
Good command of English is a must.
Plan Marketing activities and liaise with the marketing department on execution and detail.
Look at the processes and procedures and implement changes where necessary in line with CCM and Manufacturer requirements.
Ensure the sufficient workshop capacity
Ensure the overall workshop process and the quality of work
Ensure the availability of the technical equipment and special tools
Plan resources for overtime/shift situations
Ensure the availability of necessary facilities, bays, machines, special tools and equipment
Ensure regular maintenance of the facilities and equipment
Ensure the enough supply of workshop consumables
Ensure the service literature, product brochures as well as the process documentation and the required software is up to date, complete and available
Pass on information to employees in a timely manner and ensure information security
Manage the performance of subordinates by setting targets and monitoring results
Develop and motivate subordinates according to their abilities and needs of the company
Determine training needs and secure suitable training
Provide continuous guidance, support and feedback to subordinates
Monitor the workshop productivity and efficiency level according to the targets
Ensure the compliance with the health, safety and legal regulations
Manage and supervise handling of Pre Delivery Inspection (PDI) and service cars
Ensure the cleanliness and orderliness in the workshop and service areas, meeting the company policy