Delivery Supervisor
အလုပ်အကျဉ်းချုပ်
Delivery Supervisor
- ဘွဲ့ အမျိုးအစား: အထက်တန်း
- အတွေ့အကြုံအဆင့်: အလယ်အလတ်တန်း
- အတွေ့အကြုံကြာချိန်: 5 years
လုပ်ငန်းတာဝန်သတ်မှတ်ချက်
- Oversee training and development of service delivery team
- Provide technical direction, develop and implement procedures and procure tools pertinent to the effective and efficient operation of the service delivery team
- Monitor programs and procedures to ensure on-time delivery, customer satisfaction and consistency – escalate concerns and customers satisfaction risks
- Monitor daily team performance to ensure quality results are being delivered - establish and manage key performance metrics / dashboards for the team
- Ensure shipping and receiving operations are secure and operating in an accurate, efficient and timely manner
- Assist team with overflow work related to customer implementation tasks and tasks as defined in the service delivery company product offering; including but not limited to: tape rotations, Ethernet and fiber installs / troubleshooting and testing, cage construction, and shipping and receiving
- Manage team performance and efficiency and make recommendations for process improvements resulting in increased quality of service and customer satisfaction
- Handling cash, manage to deposit into bank and liaise with finance team for cash process.
Job Requirements:
- Previous Experience Of working in a E-commerce Warehouse Preferred
- Ability to manage the team.
- Ability to handle the whole operation process.
- Positive Attitude; Self-Motivated; Active; Safety Conscious
- Ability to Work Well on a Team
- High school graduate Or Bachelor’s degree
- Knowledge Of Microsoft Excel, Word, Power Point

