General Manager (Operation)
အလုပ်အကျဉ်းချုပ်
General Manager (Operation) should be run to smooth on Depart' operation.
- ဘွဲ့ အမျိုးအစား: ဘွဲ့ရ
- အတွေ့အကြုံအဆင့်: စီမံခန့်ခွဲမှု
- အတွေ့အကြုံကြာချိန်: 8 years
လုပ်ငန်းတာဝန်သတ်မှတ်ချက်
Responsibilities
· To manage the entire order cycle so as to enhance business development and ensure sustainability and customer satisfaction.
· To lead Operation Management in the execution of business plans and strategies.
· To manage Customer Service, Brand Acquisition, Sales Target Plan & need to target GMV.
· Able to align with other section and perform fulfill by CCP target.
· To implement Web/ App for needed E-commerce platform process by instruction from Head.
· To coordinate with corporate partners. (Operations smooth run)
· To handle and manage with customer on digital platform.
· To implement CRM implementation, A&P implementation on schedule.
· To instruct to your team for CX customer rate, Customer response time (within 5 minutes), OSL control.
· To manage profit and loss statements and account for costs and revenues.
· Achieve operational metric goals for E-Commerce within their area of responsibility.
Requirements
· Any Graduate and MBA is more preferable.
· Must have minimum (5~7) years in related management field.
· Must have strong communication and negotiation skill.
· Must have skill in leadership and interpersonal.
· Able to perform Department' budget control, handle operation and key account.

