Senior Executive, Service Sales and Service Admin [Mandalay]
အလုပ်အကျဉ်းချုပ်
To provides after sales service within a designated sales area.
- ဘွဲ့ အမျိုးအစား: ဘွဲ့ရ
- အတွေ့အကြုံအဆင့်: အကြီးတန်း
- အတွေ့အကြုံကြာချိန်: 4 years
လုပ်ငန်းတာဝန်သတ်မှတ်ချက်
· Develop customer list and monitor potential/future opportunities
· Generate service proposals for targets customers
· Keep accurate records and relevant documents for service actions and analyze statistics and compile accurate reports.
· Maintain customer loyally by providing best customer service to all customers from private and government hospital
· Monitoring the out of warranty customer to make an agreement of maintenance service contracts
· Spare part sales for dedicated customers varying between single spare parts and complete spare parts
· Proactive and reactive sales of spare parts, service contracts, repair and upgrading option of medical equipment
· Developing the quotation-order-delivery-invoice process
· Prepare documents as ISO requirements
· Coordination and Collaboration with related department
· Work with relevant departments for Tender requirement
· Responsible for collection in time and follow-up of outstanding
· Meet with customers to discuss their evolving needs and to assess the quality of our company's relationship with them
· To report Assistant Manager for the service sales operation activities
Job Requirements
· Master/Bachelor of Engineering in Mechatronics, Electronics and Biomedical
· Minimum 2 years’ experience for related field
· Customer Communication Skill
· Good knowledge of MS Office, Email & Internet
· SAP Business System
· Commercials Skill
· Products Knowledge
· Work experience as Sales administrator
· Ability to work in a team environment
· Willing and able to travel extensively
· Microsoft Office (Word, Excel, PowerPoint)
· Proficiency in four skills English
· Strong communication and interpersonal skills
· Be able to work under pressure
· Ability to work under strict deadlines
· Good presentation skill and negotiation skill