Business Development & Operation Manager

Overview

• Ensure all systems operate smoothly and align with our quality standards
• Lead and manage though subordinate managers to support the achievement of business goals.
• Direct and lead the entire operation functions in setting market competitive policies and procedures which comply with compliance requirements.
• Provide direction and guidance to all level of talents to provide best-in class services.
• Monitor financial data and recommend solutions that will improve profitability
• Set high service standard and develop a mechanism to measure quality standard and build a service-oriented culture.
• Keep abreast of regulatory development and help lobbying with regulator and industry associations.
• People development to develop a high-performance team. Monitor daily operations and address potential issues when they arise
• Develop talents in Life Operations and motivate staff to go extra miles and be their best.
• Coordinate with the HR department to ensure our hiring plans meet our business needs
• Take into account the needs of external and internal stakeholders and incorporate them into new strategic plans

Benefits

• 10-15 years of working experience in service industry.
• Minimum 7-10 years of experience in people managerial role.
• Experience with databases and project management software
• Specific Business Knowledge:
• Strong business acumen, Focus on customers.
• Effective communications, Strategic planning.
• Leading change, Drive results, Thinks and Acts Strategically.
• Ability to analyze and problem solve
• Strong understanding Sales and Marketing well to manage Business Development

Skills Required

• Operation Management
• Leadership skill
• Banking and Finance