Building and maintaining profitable relationships with key customers.
Knowing customers’ needs, wants and expectations in a timely manner.
Resolving customer complaints quickly and efficiently.
Maintaining an effective calling program to approach existing customers, new prospects, and referral sources
Expanding the customer base by upselling and cross-selling.
Understanding key customer individual needs and addressing these.
Proposing and deliberating potential solutions in consultation with customers
Identifying a range of our offerings that could meet the goals and values of each client.
Prompting clients to upgrade their existing packages and to purchase additional offerings
Benefits
<ul>
<li>Any Graduate with 2 years experiences in a similar field.</li>
<li>Proficiency in Microsoft office</li>
<li>Excellent interpersonal & intellectual skill</li>
<li>Excellent English language skill</li>
<li>Good presentation
team playing & leadership skill</li>
<li>Proper decision-making skill and management skill</li>
<li>Ability to work in team
also independently</li>
<li>Maintain a positive attitude focused on customer satisfaction.</li>
<li>Familiarity with CRM software and procedures.</li>
</ul>