Customer Service

Description and Requirement

Job Description

• Liaise with customers and overseas offices through phone and email communication.
• Collaborate with team members to process customer booking requirements.
• Familiarize yourself with the company's policies, service standards, and working procedures.
• Act as a representative of COSCO to address customer issues professionally.
• Continuously improve your working skills and procedures to ensure the highest service quality and customer satisfaction.

• Fresh graduates are welcome.
• Must have good English skills.
• Microsoft Office skills are required.
• Highly passionate, proactive, excellent teamwork, honest, and accountable.

Requirements