Operation Officer

Description and Requirement

• Managing overall administrative activities for the department
• Arrange and organise department meeting and events
• Purchasing office supplies, furniture, office equipment, etc. for staff.
• Collecting, organizing, and storing information using computers and filing systems.
• Ensuring the office is stocked with necessary supplies and that all equipment is working and properly maintained.
• Prepare the finance matters including creating and reviewing policies, budgeting, recruiting, training and conducting regular assessments.
• Maintains working relationships and communicates with all departments.
• Supervise the documentation of the department’s financial status and forecasts.
• Perform financial management duties including generating financial data, compiling and submitting reports
• Coordinate with the related departments to improve customer service at the branches
• Align with the other customer service pillars Head for any financial matters
• Support the complaint resolution team with necessary financial requirements
• Provide periodic reports.
• Other duties as assigned.

Requirements

• Any University Degree, have to experience in Project Management or Marketing
• Minimum 5years’ experience in banking or financial industry,
• Strong communication and presentation skills with good command of English in both written and spoken
• Positive thinking, initiative, result-oriented and willing to embrace challenges;
• Customer-centric and innovative;
• Proficiency in PC applications in MS Office