Description and Requirement
This role is mainly responsible for monitoring and preparing the KBZPay transaction statements within the SLA by ensuring 100% accuracy and and maintaining daily reports for the Legal team.
- Monitor & handle daily transaction which are received from Legal team by meeting SLA
- Prepare transaction statements in accordance with the service parameters, policies and standard operations procedures (SOP) by ensuring zero error and in a timely manner
- Identify to be complete documents about collateral as per rules and regulations and procedure of the Bank.
- Need to liaise with Legal team for updated guidelines and internal teams as well if required
- Inform immediately the appropriate supervisor of any irregular issues or transactions
- Escalate to management for any challenges which will have impact to daily operations
- Accountable for the maintenance and updation of all transactional records
- Know the task scope and meet KPIs by ensuring quality compliance.
- Flexible to work in shift assignments if required.
- Multi-tasking and time-management skills, with the ability to prioritise tasks.
- Help promote and maintain a positive company image.
Benefits
- Ferry provided
- Health and safety benefits
Requirements
- Any Bachelor DegreeHolder
- Able to communicate effectively at all levels.
- Good presentation skills and people skills;team player.
- Knowledge of customer service principles and practices.
- Strong proficiency in Microsoft Word, Excel and PowerPoint
- Basic English Skill.
- Demonstrates high energy,professionalism and maturity
- Being able to adapt to new situations and environments is important.
- Prefer with at least 3 year of working experience in the related field is required for this position
- Experience working in banking / financial services would be an added advantage.
Myanmar